Making a Complaint
There are a number of public bodies that deal with different types of complaint against the police service. Please identify from the list below the nature of your complaint.
- Complaint about the conduct or behaviour of a Police Officer (of Chief Superintendent rank or below), or Police Staff.
- Complaint about the conduct or behaviour of the Chief Constable, Deputy Chief Constable or Assistant Chief Constable.
- Any other complaint about Leicestershire Constabulary that is not about conduct or behaviour of individual officers or staff.
- Complaint about the conduct or behaviour of a Police Authority Member.
- Complaint about the conduct or behaviour of Police Authority staff.
- Any other complaint about Leicestershire Police Authority that is not about conduct or behaviour of individual members or staff.
1. Complaint about the conduct or behaviour of a Police Officer (of Chief Superintendent rank or below), or Police Staff
Complaints of this sort are dealt with by Leicestershire Constabulary's Professional Standards Department. There is more information on the Constabulary website. Click on this link.
2. Complaint about the conduct or behaviour of the Chief Constable, Deputy Chief Constable or Assistant Chief Constable
Complaints of this nature are dealt with by Leicestershire Police Authority. Please contact the Chief Executive by
Email: police.authority@leicestershire.pnn.police.uk
Telephone: (0116) 229 8980
Text: 07847 359130
Letter addressed to: Chief Executive, Leicestershire Police Authority, St Johns, Enderby, Leicester, LE19 2BX
3. Any other complaint about Leicestershire Constabulary that is not about conduct or behaviour of individual officers or staff
Complaints of this type are dealt with by Leicestershire Constabulary's Professional Standards Department. You can send your complaint to the Constabulary by clicking on this link.
4. Complaint about the conduct or behaviour of a Police Authority member
Leicestershire Police Authority's Standards Committee is responsible for dealing with complaints of member conduct. The Committee contains two persons who are independent of the Police Authority, one of whom chairs the Committee. In the first instance you should contact the Chief Executive of the Authority by
Email: police.authority@leicestershire.pnn.police.uk
Telephone: (0116) 229 8980
Text: 07847 359130
Letter addressed to: Chief Executive, Leicestershire Police Authority, St Johns, Enderby, Leicester, LE19 2BX
5. Complaint about the conduct or behaviour of Police Authority staff
Leicestershire Police Authority will deal with these complaints. If the complaint concerns the conduct or behaviour of the Chief Executive or Treasurer, write to The Chairman, Leicestershire Police Authority, St Johns, Enderby, Leicester, LE19 2BX.
If the complaint concerns the conduct or behaviour of other Authority staff, contact the Chief Executive by
Email: police.authority@leicestershire.pnn.police.uk
Telephone: (0116) 229 8980
Text: 07847 359130
Letter addressed to: Chief Executive, Leicestershire Police Authority, St Johns, Enderby, Leicester, LE19 2BX
6. Any other complaint about Leicestershire Police Authority that is not about conduct or behaviour of individual members or staff
Leicestershire Police Authority will deal with these complaints. Please contact the Chief Executive by
Email: police.authority@leicestershire.pnn.police.uk
Telephone: (0116) 229 8980
Text: 07847 359130
Letter addressed to: Chief Executive, Leicestershire Police Authority, St Johns, Enderby, Leicester, LE19 2BX